If you pay bills with your card, please be sure to provide your new replacement card number and expiration date to these merchants to avoid any disruption in service. If you lose your card while traveling outside the United States, call us collect at 1-92 for personal cards or 1-91 for business cards and then follow the voice instructions.Īs an active Online Banking customer with a valid primary email address, Wells Fargo will send a card shipped alert to you when your new replacement card is mailed. You may also visit your local branch to speak with a banker. For business debit cards, call 1-800-CALL-WELLS ( 1-80). For personal debit or prepaid cards, call 1-800-TO-WELLS ( 1-80). Report lost or stolen cards immediately to Wells Fargo online, from your Wells Fargo Mobile ® app, or by calling us. You do not need to enroll to receive this alert. If you receive an alert from us for potential suspicious card activity, review and respond promptly to verify the transactions. We regularly review your accounts for unusual activity. Set Up Credit Card Alerts 24/7 fraud monitoring Receive notifications by email or text message for a variety of activities to help you monitor and manage your account, including:
Get important reminders and timely updates when activity occurs on your Visa ® or American Express ® credit card. Set Up ATM/Debit Card, Prepaid Card, and Account Alerts Credit card alerts An online, phone, or mail purchase with the card exceeds an amount you choose.A foreign purchase or foreign ATM withdrawal with the card exceeds an amount you choose.A withdrawal, deposit, or check posts to your account.Your balance is above or below an amount you choose.Get the alerts that are important to you ATM/debit card, prepaid card, and account alerts Get timely informative alerts on your smartphone or through email. To verify your current alerts subscription at any time, sign on to Wells Fargo Online ® or Wells Fargo Mobile ® app, select Manage Alerts, and choose an account for which you want to add or edit alerts.Ĭonsider signing up for card and account alerts to help stay informed about activity on your account. If you’re already enrolled in card alerts, we will do our best to transfer your alert subscriptions to your new card number. We may be able to replace your card in as little as 24 hours (additional fees may apply). Contact Customer Service to discuss rush processing options based on your need. Rush service for credit cards In a hurry or traveling soon? We understand that you may need your credit cards sooner than our standard delivery. You may use your digital wallets to make purchases in stores, online or in apps or access any Wells Fargo ATM by tapping on the Contactless Symbol. If you have already added your eligible Wells Fargo Debit Cards to Wells Fargo supported digital wallets, you may be able to continue to use your digital wallets while you wait for your replacement card to arrive. You may also access any Wells Fargo ATM with your Wells Fargo Debit Card in your digital wallet by tapping on the Contactless Symbol. You may use your digital wallets to make purchases in stores, online, or in-apps. If you have already added your eligible Wells Fargo Debit or Credit Cards to Wells Fargo supported digital wallets, you may be able to continue to use your digital wallets while you wait for your replacement card to arrive. Need access to your funds sooner? If you cannot wait for your replacement card to arrive, we offer a variety of solutions to meet your needs. What if I don’t have other payment options in the meantime? A Wells Fargo banker will work with you to take the appropriate action on your account and order any new checks needed. Your new card can be mailed to the address you established with us, or to a one-time shipping address if you are traveling.įor lost or stolen checks, visit a Wells Fargo branch or call 1-800-TO-WELLS ( 1-80). Your replacement card will contain a new card number and expiration date. Once you notify Wells Fargo of your lost or stolen card, we will mail you a replacement card.
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